Who we are
AnHonestHost is a United States based Web Hosting company based out of California.
Our website addresses include: https://anhonesthost.com, https://secure.anhonesthost.com, https://piwik.anhonesthost.com.
If you subscribe to services through us, you will get a welcome email including additional server names you may interact with. These servers will store your data based on what services you are signed up for.
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms and Live Chat
Information provided on our contact forms open a ticket within our ticketing system. We require an email address, and a name to open a ticket with our sales department. To open a ticket with support or billing you will need to have an account with us.
At the time of creating the ticket, we capture the submitter's IP address, and the page the ticket was submitted from.
Our Live Chat system collects a visitor's IP address and performs an initial Geo-IP lookup. This information is only displayed while the visitor is on the site, and clears shortly after they are off the site.
Information collected to open a chat session include a visitor's email address and name. At the end of the chat session the client can request that the chat transcript be sent to them, which will be the only logs maintained of the chat conversion unless; 1. the client requests or requires a ticket created or 2. the chat must be stored for legal or policy requirements.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
If you have questions please email email@example.com.