How to Get Help

You can submit a ticket to Support and Billing via our Ticket Desk.

You must be logged in to submit a ticket to either of these departments.

Open a Ticket with Support

Open a Ticket with Billing

The ticket desks are open 24/7 and typically will have a response within a few hours.

You can submit a ticket to the Billing or Support desks from the email address that is on file for the account.

Only email accounts that are associated with an account will have their tickets added to the desk.

support@anhonesthost.com

billing@anhonesthost.com

These email addresses will automatically open tickets on your behalf.

Phone Support is available Monday - Friday 8AM to 5PM Pacific.

Our general support number is (844) 775-5263

In the event that you need phone support outside the standard hours of phone support, we do offer Emergency and After Hours Phone Support for our Business Shared, Public Cloud and Private Cloud customers as an add-on.

Customers with this add-on can call or text (951) 319-2149 to get support.

Calling or texting this number without the add-on will result in a fee of $120 being billed to the account, in addition to add-on cost.